Frio Traditions Privacy Policy
Frio Traditions Rental Homes Privacy Policy
Effective date: June 6th 2026
Frio Traditions Rental Homes (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request information, make a reservation, stay at a property we manage, inquire about property management, or communicate with us through email, text, telephone, social media, or other platforms.
Information We Collect
Depending on your interaction with us, we may collect your name, email address, telephone number, mailing or billing address, reservation dates, property selection, guest count, rental agreement, stay preferences, payment status, and correspondence. If needed for a reservation, claim, or property management service, we may collect identity verification information, incident reports, and property owner contact, property, contract, and financial information.
Payment information is processed through the payment provider used for your transaction. The information available to us depends on that provider and may include billing details, transaction identifiers, payment status, and limited card information.
Our website and its service providers may collect IP addresses, browser and device information, pages visited, referral sources, and interactions through cookies and similar technologies. We may also receive information from booking platforms, property owners, business partners, and social media platforms when you interact with us through those services.
How We Use Information
We use personal information to respond to inquiries; process reservations and payments; administer rental agreements; send confirmations, arrival instructions, access information, and other stay updates; provide guest support; coordinate housekeeping, maintenance, and property management; address incidents, disputes, and claims; prevent fraud; maintain business records; improve our services; and meet legal obligations.
We may send offers, availability updates, and other marketing communications when permitted by law and with consent when required. We use website activity information to understand site performance and, where applicable, measure advertising.
How We Disclose Information
We may disclose information to booking and property management providers, payment processors, website hosts, communication providers, technology vendors, and professional advisers who support our operations. We may provide property owners and housekeeping, maintenance, or other service personnel with information reasonably needed to manage a reservation, deliver a service, or address an incident.
We may also disclose information when required by law or legal process, to protect rights or safety, to investigate fraud, or in connection with a merger, sale, or transfer of our business, subject to applicable law.
[Before publishing, insert an accurate statement about whether personal information is sold or shared for targeted advertising. If advertising pixels or similar tools are used, identify the information disclosed, recipient categories, and available opt-out methods. Do not state that information is never sold or shared unless verified.]
Cookies and Advertising Choices
Cookies and similar technologies may support booking functions, remember preferences, analyze website use, and measure marketing activity. You can manage cookies through your browser and any privacy preference controls available on our website. Blocking certain cookies may affect website or booking features.
[Before publishing, identify the analytics and advertising tools actually used, explain any targeted advertising, and provide the applicable cookie preference or opt-out link. State how legally required browser opt-out signals are handled, if applicable.]
Email and Text Messages
We may contact you about your inquiry, reservation, payments, arrival instructions, or property management services. Marketing emails include an unsubscribe option. You may also contact us to request that promotional emails stop. We may continue sending necessary reservation or service communications.
If you enroll in a text-message program, messages may include reservation updates, guest support, and promotional messages if you separately opt in to marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, or contact us using the details below. Consent to marketing texts is not a condition of purchase.
[Confirm before publishing: Mobile information and text-message opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. They may be disclosed to vendors solely to provide and support our messaging services, or as required by law.]
Third Party Platforms
When you book or interact with us through an outside booking platform, social network, or other third-party service, that provider also handles information under its own privacy policy. This policy covers information that Frio Traditions Rental Homes receives and handles. Links to third-party websites do not mean we control their privacy practices.
Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No online service or storage method can guarantee complete security.
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including managing reservations and owner relationships, keeping required accounting and tax records, addressing disputes, and meeting legal obligations. Retention periods vary by the type of information and applicable requirements.
Your Privacy Choices and Rights
You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live and which laws apply, you may also have rights to obtain a portable copy, opt out of sales, targeted advertising, or certain profiling, withdraw consent, or appeal a denied request.
Submit requests using the contact information below. We may need to verify your identity and, where applicable, the authority of someone acting on your behalf. We respond within the period required by applicable law. Some information may need to be retained for legal, accounting, security, or transaction-related reasons.
If an applicable law provides an appeal right and we deny your request, contact us with “Privacy Appeal” in the subject line or request description. We will explain the outcome and any further complaint options required by law. We will not unlawfully discriminate against you for exercising applicable privacy rights.
Children’s Privacy
Our website and booking services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through these services. If you believe a child has provided information to us, contact us so we can review and take appropriate action.
Changes to This Policy
We may update this Privacy Policy as our services, practices, or legal obligations change. We will post the updated policy with a revised effective date and provide additional notice or obtain consent when required by law.
Contact Us
Frio Traditions Rental Homes
Email: info@friotraditions.com
Phone: 830-333-2359
Mailing address:
Website: www.friotraditions.com